Privacy Policy

Widad DXB Style (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have.

1. Information we collect

Order and account details: your name, email address, phone number, billing and delivery address, order history, and the password you choose if you create an account.
Payment information: online payments are processed by our payment provider; we do not receive or store your full card number.
Messages: the content of enquiries you send through our contact form, email or WhatsApp.
Technical data: IP address, browser and device type, pages visited and cookies (see section 5).

2. How we use it

To process and deliver your orders, take payment and send you order updates.
To answer your questions and handle returns and exchanges.
To improve the website, our products and our customer service.
To send you offers and news only if you have subscribed; you can unsubscribe at any time using the link in each email.
To comply with legal obligations, such as tax and accounting rules, and to prevent fraud.

3. Who we share it with

We share your information only where it is needed to run the store: with delivery companies (name, address and phone number, to deliver your parcel), payment providers (to process your payment), our website hosting and email providers, and public authorities where the law requires it. We never sell your personal information.

4. How long we keep it

Order records are kept for as long as UAE tax and commercial law requires (generally five years). Account details are kept while your account is active. You can ask us to delete your account at any time; we will keep only what the law requires us to keep.

5. Cookies

The website uses cookies that are necessary for the shopping cart, checkout and your language choice, and may use analytics cookies to understand how the site is used. You can control cookies in your browser settings; disabling necessary cookies may prevent you from placing an order.

6. Security

Your connection to the website is encrypted (HTTPS) and access to personal information is limited to staff who need it. No method of transmission over the internet is completely secure, but we take reasonable measures to protect your data.

7. Your rights

You can ask to see, correct or delete the personal information we hold about you, and object to marketing at any time, by emailing info@widaddxbstyle.com. We will respond within a reasonable time.

8. Children

The website is not intended for children under 18, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. The date of the latest version is shown below; continued use of the website after a change means you accept the updated policy.

10. Contact

Widad DXB Style, Dubai, United Arab Emirates — info@widaddxbstyle.com.

Last updated: 14 September 2026